Protecting the privacy and the confidentiality of personal information -- over the Internet, on the telephone, or through our offices – has always been fundamental to the way the Saint John Board of Trade conducts its affairs. The Saint John Board of Trade operates on the basis of a Privacy Policy and related procedures that guide the handling of the personal information collected. This privacy statement has been created to demonstrate the Saint John Board of Trade’s firm commitment to protecting the privacy of its members, partners and potential website visitors. This Policy and related procedures are consistent with the Canadian Standards Association Model Code for the Protection of Personal Information (herein CSA Model Code) and applicable privacy legislation.

This Policy deals only with personal information handled by the Saint John Board of Trade. Personal information is information about an identifiable individual, excluding business contact information. The following explains how the Saint John Board of Trade handles personal information. The Saint John Board of Trade reserves the right to change this Policy and it may be updated periodically. These changes may affect the use of personal information. Accordingly, please check for changes regularly.

The Saint John Board of Trade is accountable for all personal information under its control. The Saint John Board of Trade’s Privacy Officer is the General Manager who is designated as responsible for the Saint John Board of Trade privacy policy. The Privacy Officer can be reached by:

· Email, at igilman@sjboardoftrade.com
· Telephone, at (506) 634-8111
· Fax, at (506) 632-2008 or
· Mail, at 40 King Street, PO Box 6037, Saint John, NB E2L 4R5

Any questions about the Saint John Board of Trade’s handling of personal information should be directed to the Privacy Officer. Please see below for more information about the process for referring questions about the Saint John Board of Trade’s handling of personal information.

The purpose for which the Board collects personal information will be identified at or before the time the information is collected. Personal information may be collected for such purposes as:

· Administering Saint John Board of Trade membership and providing member services;
· Registering for Saint John Board of Trade events, for example the Annual General Meeting;
· Purchasing various products or services including, but not limited to document certification, or publications; and processing and administering the above or other purposes as necessary.

The Board will not use personal information for any other purpose than identified at or before the time of collection.

The Saint John Board of Trade may collect contact information from its members in order to: send out newsletters and other relevant information; inform members of upcoming events; send out invoices; and otherwise administer Saint John Board of Trade membership. This contact information is voluntarily provided by Saint John Board of Trade members. Members may, at any time, be removed from the Board’s mailing lists at their request.

Through external merchants, the Saint John Board of Trade offers various services to its members through programs such as the VISA/MasterCard Merchant program and the Chamber of Commerce Group Insurance Plan program. Members who choose to participate in these programs should refer directly to the privacy policies of the sponsoring companies. The Saint John Board of Trade does not collect, use or retain any personal information from these programs.
Consent

The Saint John Board of Trade seeks consent for all personal information it collects, uses and discloses through information provided to individuals prior to collection, or at the time of collection. For information, which is considered to be more sensitive, for example credit card numbers, the Saint John Board of Trade will ask for a signature as a sign of consent.

If information is voluntarily provided, this is interpreted as consent to the collection, use and disclosure of personally identifiable information as described in this Privacy Policy. As required by the CSA Model Code, the Saint John Board of Trade will not use personal information for any purpose other than that for which consent has been provided. Should the Board require use of personal information for a new purpose, consent will be sought for that new use.

The Saint John Board of Trade does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for the Saint John Board of Trade to proceed with a request for information, or provide a product or service; for example in cases of membership or feedback forms. In such cases, the Saint John Board of Trade will describe the information required. In all such cases, the Saint John Board of Trade limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. The Board collects only information that is voluntarily provided by the individual and undertakes that such information will be kept strictly confidential.

The Saint John Board of Trade may disclose personal information collected by it without the knowledge or consent of the individual, for example to its lawyers; for purposes relating to an investigation under, the enforcement of or the administration of a law or where required by law to disclose the information. The Saint John Board of Trade will not use or disclose personal information without the knowledge or consent of the individual except as authorized by applicable law.

The Saint John Board of Trade retains personal information only as long as is necessary to provide the individual with the requested product, service or information. For example, if personal information is given to register for an event, the personal information will only be used for this event and will then be deleted or destroyed. In some cases, however, legal reporting or retention requirements necessitate that the Saint John Board of Trade retains information for a specific amount of time. In general, the Board retains personal information for a period not longer than seven years, in secure storage.

The Saint John Board of Trade does not sell or trade any personal information with third parties. Information may be transferred to third parties where information processing is outsourced by the Board in the course of its activities or administrative procedures in specific cases. Where personal information is transferred to a service provider for processing, the Board requires service providers to respect this Privacy Policy. Service providers are restricted from using or disclosing personal information transferred to them for any purpose other than the provision of services to the Board.

Any personal information that the Board retains is kept in such a manner as to ensure its security and confidentiality at all times.

The Saint John Board of Trade respects the privacy of its members, partners, potential website visitors and internet users and will protect that privacy as vigorously as possible. Personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets, and using industry standard techniques such as firewalls, encryption, intrusion detection and restricted access to computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while the Saint John Board of Trade strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to it or received from it electronically. This is especially true for information transmitted via e-mail. The Board has no way of protecting that information until it reaches it. Once a transmission is received, the Saint John Board of Trade makes its best efforts to ensure its security on its servers. Internally, access to personal information is restricted to employees who need access to the information in order to do their jobs. These employees are limited in number, and are knowledgeable about and committed to our privacy policies.

The Saint John Board of Trade makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. The Board does not routinely update personal information.

The Saint John Board of Trade makes readily available to individuals its Privacy Policy and related procedures for managing personal information. Access to the Privacy Policy and related procedures is provided on the Saint John Board of Trade’s website and in written form. Any questions about the handling of personal information by the Board can be raised with the Privacy Officer.

At the written request of an individual, he or she may view or edit their personal information as collected by the Saint John Board of Trade. The Board will inform them of what personal information it has about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances as provided by the CSA Model Code under which the Saint John Board of Trade may not be able to give an individual access to personal information held about them by the Board. In this case the Saint John Board of Trade will explain the reason for this lack of access, as provided by the CSA Model Code.

To make a request, please send a letter, email or fax addressed to our Privacy Officer at the address indicated above. In any written request, please include the following information: name, contact details, membership number (if applicable), nature of the request, for example: view and/or edit information, inquire regarding use and/or disclosure. If an inquiry concerns a specific transaction, please indicate the date of the transaction, and provide a receipt number if applicable.

The Saint John Board of Trade will reply to requests no later than thirty days after receipt of the request, or if it is not able to respond within this time period, a notice of extension will be sent. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.

Questions

Any questions or comments about the Saint John Board of Trade's handling of personal information should be directed to the Privacy Officer.

The Saint John Board of Trade believes that online privacy is important to the success of the Internet and electronic commerce in general and is strongly committed to each visitor’s right to privacy. This statement sets forth Saint John Board of Trade’s Privacy Policy for its website located at http://www.sjboardoftrade.com and describes the practices that the Saint John Board of Trade follows in respect to the privacy of the users of this site. By accessing and using materials from this website or sending or posting materials to it, you (the “user”) agrees to the terms of this privacy commitment and to our practices to collect, use or disclose personal information.

This Privacy Statement may be updated periodically to reflect enhancements to The Saint John Board of Trade website that may affect the use of personal information. Accordingly, please check back periodically.

Information which includes all facts, data and other information, collectively the "Information" in the pages of this website is of a general nature, is intended only for informational purposes, is subject to change without notice, and is not intended to be relied on by visitors as binding legal advice on any particular matter.

Individual information provided to the Saint John Board of Trade to gain access to any feature of this website will not be sold or made available to any third party, except where information processing is outsourced by the Saint John Board of Trade in the course of its regular administrative procedures.

The Saint John Board of Trade reserves the right to perform statistical analyses of aggregated user behavior and characteristics, in order to measure interest in and use of the various sections of its site so as to improve design and navigation and to gather information for marketing purposes. Only aggregated data from these analyses, not individual data, will be used for this purpose.

The Saint John Board of Trade website may employ “cookies”. A "cookie" is a small file that our Web server places on your computer’s hard drive when you log in to a member- or subscriber-restricted area of our website. This cookie does not contain any personal information, but it allows our server to identify you as having successfully logged in so that you do not have to re-enter your password each time you access a password-protected page during that session. Users are notified on the password log-in screen that a cookie will be set when they log in. The Board will not use cookies to monitor which Web pages an individual visits.

The information is believed to be accurate, complete and current when posted, but the Saint John Board of Trade cannot guarantee that it will remain accurate or complete or that it will be current at all times.

The Saint John Board of Trade is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this website.

Through the links to other sites found on the Saint John Board of Trade’s website, the user may enter domains that are beyond the boundaries of the Saint John Board of Trade and, once there, the Board is not responsible for the privacy practices or the content of these websites. The Saint John Board of Trade has no control over the accuracy, completeness or relevance of the information on these sites and provides links to these sites solely for the information and convenience of visitors to our website.

The information on the Saint John Board of Trade website may be used or copied provided that it is used or copied accurately, or is used in its entirety and/or that the source of the information is clearly identified. Use of the information for commercial purposes is prohibited. The Saint John Board of Trade is not responsible for the way in which the information may be used or copied. The Saint John Board of Trade reserves the right to change, delete or add information at any time.